Bayshore Home Care Solutions is hiring for a new position, a Clinical Support Manager position.
Reporting to the Director of Clinical Management, the Clinical Support Manager will coordinate clinical education and in-service activities, along with manage and supporting our Wound Care Program.
DUTIES AND RESPONSIBILITIES
You will supervise and support Bayshore’s Healthcare Aides to ensure compliance with federal, provincial and company’s standards of practice. As well as to ensure that the well-being and skills development of our staff are being addressed from their first day onwards.
The care of our clients will always be a key priority for you, as you lead the integration of client satisfaction initiatives, participate in business development as needed and ensure that all client concerns are addressed.
•ou are a Bayshore Ambassador as you will be essential in promoting Bayshore Home Health in our local healthcare, business communities and community events.
As part of the Bayshore family, you will adhere to Bayshore policies and procedures, including participating in improvement initiatives, Health and Safety Activities and Process and maintain the highest level of confidentiality regarding our clients and company information.
Support onboarding and orientation of new field staff
Wound Care Program
Arrange and/ or provide client assessments by utilizing your expertise, providing health teaching and direction relating to Wound Care Best Practices, reporting any unusual circumstances to the Branch office
To collaborate with NSWOC as required for further wound assessment and recommendations
Perform Wound Care Nurse duties in accordance with company policies and procedures and Standards of Nursing Practice as defined by the provincial regulating body: perform specialized nursing procedures for which recognized training and current competency can be demonstrated
Observe and document client condition according to Bayshore Home Care Solution and CNO standards
Provide direction, support, and delegation to RN/RPN and unregulated field employees relating to Wound Care Best Practice guidelines
The Clinical Support Manager will have an accredited post-secondary skin health and wound care course or must obtain within 6 months of hire.
Skills and Experience
Minimum two (2) years leadership experience
A proven people leader preferably as a Nurse Supervisor in a community healthcare setting
Proven ability to effectively communicate with all levels of clinical/non-clinical Field employees and interpret company policies, strong track record in health teaching
A solid knowledge of the principles, practices, and methods of Community nursing.
Able to perform and prioritize multiple functions and tasks
Travelling is required, evidence of a valid drivers’ license, current CPR certification.
Knowledge of CNO professional standards
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
About the Company
Bayshore Home Care Solutions is a community health care provider full of heart. We believe in creating special moments for our clients each day whether at the bedside, on the phone or providing support to our healthcare heroes. With over 100 locations across the country, we are dedicated to enhancing the quality of life, dignity, and independence of all Canadians by providing customized care solutions for our clients. These are the moments that inspire, change, and encourage us; we call this the Bayshore difference.
As part of the Bayshore family, you can expect
Competitive salary and annual bonus
Regular Mon-Fri schedule with 1 weekend rotation every 5 weeks
Evening On-call (TBD)
On-call is every 8 weeks
Medical and Dental Benefit coverage
Paid Vacation and Personal Days
Paid company phone and Travel Allowance
Learning and Career Development Opportunities
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