Director of Operations
Troy joined NSWOCC in July 2019 as the Manager of Membership and Communications where he provided exceptional membership support and value though supporting member benefits. He also developed and provided communications to make sure that the Membership was informed. In 2020, when NSWOCC had to pivot to a virtual national conference on short notice, Troy was instrumental in building virtual conference platform to ensure that members could access continuing education. He has also provided outstanding support for the NSWOCC webinar series, the Wound, Ostomy and Continence Institute and the International Skin Tear Advisory Panel.
A 2019 Bachelor of Humanities graduate from Carleton University, Troy previously held several operational and leadership roles for not-for-profit organizations, including serving as Co-Director for Hatch Entrepreneurship Centre, Communications Assistant for Wheelchair Basketball Canada, and Office Administrator for the Orléans Chamber of Commerce (now amalgamated with the Ottawa Board of Trade).
Troy developed a strong marketing and business acumen while supporting and advising two cohorts of student start-ups through an 8-week pre-incubator program as Co-Director and Marketing Lead for Hatch, and helped instruct multiple first-year Entrepreneurship classes on the Business Model Canvas.
As the main point of contact for the Chamber of Commerce, Troy helped manage all membership activity, support recruitment & marketing efforts, ensured strong communication between members and the organization, built and maintained strong partnerships with event sponsors, and facilitated members-only events.