Meet your Industry Skin Wellness Asociates (ISWAs) Who are ISWAs? Industry Skin Wellness Associate (ISWA) graduates (or "ISWAs") are industry professionals in the wound, ostomy, and continence care product sector, trained to work more effectively with healthcare professionals, such as Nurses Specialized in Wound, Ostomy and Continence (NSWOCs) and Skin Wellness Associate Nurses (SWANs). Why work with an ISWA? Graduates of the Industry Skin Wellness Associate (ISWA) Program possess specialized skills and education that enable them to serve as effective partners in the wound, ostomy, and continence healthcare space. ISWAs, typically industry marketing and sales representatives, are trained to collaborate with healthcare professionals, such as Nurses Specialized in Wound, Ostomy, and Continence (NSWOCs) and Skin Wellness Associate Nurses (SWANs). The program equips ISWAs with foundational knowledge in wound, ostomy, and continence care, along with advanced skills in ethical communication, building collaborative relationships, product positioning, and leadership. Graduates learn to view their product portfolios through a clinical lens, positioning their offerings to better meet the needs of healthcare professionals. Additionally, ISWAs develop a deep understanding of the Canadian wound, ostomy, and continence market, allowing them to navigate the healthcare system more effectively. Through these skills, ISWAs bring value to the healthcare sector by supporting clinicians in delivering better patient care. They act as knowledgeable resources, able to offer product solutions that align with clinical practices while fostering ethical partnerships. By completing both clinical and advanced business training, ISWAs enhance collaboration, improve communication with healthcare teams, and ultimately contribute to improved clinical outcomes. Meet our ISWAs Rodney Blair, ISWA Senior Marketing Manager Hollister Limited 2020 Contact Nicole Kocajda, ISWA Mölnlycke Health Care 2020 Contact Melanie Labrecque, ISWA Hollister Limited 2020 Contact Bonnie Draper, RN, ISWA National Clinical Advisor - Advanced Wound Care Essity Canada 2021 Contact John Gregory, ISWA President Opencity Inc. 2021 Contact Chris Lillies, B.Ed., B.Kin, Dip OHS, ISWA Regional Sales Manager Eastern Canada Westech Health Care 2021 Contact Mike Rogozinski, ISWA Convatec 2021 Contact Nathalie Wheatley, ISWA Area Manager NS/NB & PE Field Product Specialist Canada Wound Care Mölnlycke Health Care 2021 Contact Jasmine Chan, RN, BScN, ISWA Clinical Support Specialist Hollister Limited 2022 Contact Jennifer Roach, ISWA Clinical Consultant Arjo Canada 2022 Contact Carmen Leclerc, ISWA Gestionnaire de territoire, Territory Manager Hollister Limited 2023 Contact Leigh Brown, ISWA Senior Key Accounts Manager Urgo Medical North America 2024 Contact Want to contact an ISWA? Email office@nswoc.ca and we can help connect you. Contact an ISWA Interested in becoming an ISWA? Learn more >

BC & Yukon < Back Rochelle De Clerk BScN, NSWOC BC & Yukon Rochelle De Clerk's love for wound care began in nursing school at Trent University in Ontario. It was during her 2nd year practicum that she realized wound care really interested her. Rochelle moved to BC during her 4th year of nursing and began her career as a Registered Nurse in Richmond Hospital in 2009. She has worked in a few different fields of nursing including Cardiac, Medical, and Surgical. Her passion for wound care really began when she became a Community Care Nurse in Salmon Arm, B.C. in 2012. Rochelle was lucky enough to have wonderful NSWOC nurses to mentor and guide her for approximately 8 years. She enrolled in the NSWOC program in 2017 and accepted a position at Vernon Jubilee Hospital as the Acute Care NSWOC in 2018, where she is still currently employed. She has been a member of the Provincial Skin and Wound Committee in B.C. for the past 3 years and truly enjoys learning from her experienced colleagues and also bringing her own knowledge to the group. As the Regional Director for B.C. and Yukon, Rochelle is able to promote change in practice using evidence-based research, monitor and improve cost for therapy and products, and improve the quality of patient care. Her involvement with the Provincial Skin and Wound Committee has allowed her to be involved in the creation of guidelines, procedures, and product information sheets, which directly help the frontline nurses, and other allied health professions, as well as NSWOC nurses. This direct involvement has also taught her how policies and procedures are created and developed, which is a valuable skill to have as a Regional Director for NSWOCC. Current

< Back Community NSWOC Nurse (NSWOC) Stay At Home Nursing Services Inc Open Competitive Wage Band View Full Job Description How to Apply Please apply online at Stay at Home Nursing Careers or email hr@stayathomenurisng.com View Full Job Description Job Description SAHN is currently seeking a contracted NSWOC (Nurse Specialized in Wound, Ostomy, and Continence) to conduct community-based, in-home assessments on a flexible, per-assignment basis. This is a dynamic opportunity for an experienced NSWOC Nurse looking to apply their expertise while maintaining independent practice and schedule flexibility. Key Responsibilities: Conduct comprehensive in-home assessments related to wound, ostomy, and continence care Develop individualized care plans and recommendations based on clinical findings Provide education and consultation to clients, families, and caregivers Complete documentation and assessment reports in accordance with SAHN’s standards and timelines Collaborate with referring hospitals, home care coordinators, and interdisciplinary teams as required Uphold best practices and maintain current knowledge in NSWOC scope of care Requirements/Qualifications Qualifications: Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO) Completion of NSWOC Certification from the Wound, Ostomy and Continence Institute (or equivalent) Minimum 2 years of clinical experience in wound, ostomy, or continence care Prior experience with in-home or community care preferred Access to a reliable vehicle and ability to travel within designated regions Strong documentation and communication skills Professional liability insurance coverage (required for all contractors) Company/Organization Description Stay at Home Nursing helps people deal with chronic conditions, ageing, and medical recovery in the comfort of their home. We ensure a unified, complete experience all the way from matching the optimal care and caregiver with the client, to being a trusted navigator, helping the client and their family deal with the complex healthcare system. Truly delivering on this Comprehensive Healthcare at Home is integral to our health management and experience because there is nothing more personal than our health, and there is nowhere as safe, dignified, personalized and comfortable as our home.

< Back Nurse Practitioner - Spinal Cord Program, Outpatients University Health Network (UHN) Toronto Rehabilitation Institute Lyndhurst Centre, Sutherland Drive, Toronto, ON, Canada Permanent Full-time $93,347.00 - $116,669.00 per annum (Commensurate with experience and consistent with UHN Compensation Policy) View Full Job Description How to Apply If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions. Read the full job description at https://www.recruitingsite.com/csbsites/uhncareers/JobDescription.asp?SiteID=10031&JobNumber=904913 View Full Job Description Job Description The Nurse Practitioner (NP) will work with adults (aged 16 and over) who have SCI, and co-existing wounds and/or pressure injuries, in an outpatient setting. You will have a high level of autonomy for clinical decision-making related to your expertise in the comprehensive management of SCI and wound care. As well, you will be expected to function as a consultant, collaborator and educator within an interprofessional team The principal responsibilities of the NP role include: utilizing and demonstrating a comprehensive knowledge base and advanced clinical competence in the care of SCI patients and wound care; collecting and interpreting data about the health of a patient to determine a medical diagnosis; treating complex patient wounds; playing a leadership role in clinical quality improvement; delivering, coordinating and participating in education for both patients and staff; performing activities to further develop self and the nursing profession; acting as a resource and a consultant to individuals and groups within the professional SCI community, including other hospital/agencies; engaging in research activities, as appropriate; performing cross-functional and/or other duties consistent with the job classification, with potential career growth and mobility across UHN. Requirements/Qualifications QUALIFICATIONS: Master’s Degree in Nursing required Registered as a Nurse in the Extended Class (RNEC) with the College of Nurses of Ontario Nurse Practitioner (NP) Adult certificate completed, with NSWOC certification required Additional education and experience in area of spinal cord injury, preferred A minimum of 3-5 years relevant experience, including experience working in acute care; rehab experience an asset Expertise and/or certification in wound care required Confidence in the care of medically complex adults with multiple co-morbidities Experience in nursing research, program planning, and evaluation methodologies Eligible for cross-appointment with the University of Toronto Excellent time management skills Excellent decision-making, problem solving and critical-thinking skills Excellent negotiation and conflict resolution skills Commitment to collaborative, interprofessional practice Ability to work effectively independently and under stressful conditions. Proficient computer skills and ability to utilize UHN’s Epic electronic health record Ability to interpret and communicate appropriate policies and procedures to staff Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code Company/Organization Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto Rehab, Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Toronto Rehab, a leader in adult rehabilitation and complex continuing care, is Canada’s largest adult rehabilitation hospital. Bringing together innovative patient care, cutting-edge research and education to help people overcome or recover from disabling injury, illness or age-related conditions. Toronto Rehab’s Lyndhurst Centre provides specialized services for patients with spinal cord injury (SCI) or disease related to trauma (fall, motor vehicle accident) or disease (arthritis, cancer). Our 60-bed rehabilitation facility, which also offers outpatient services, accepts patients from across the Greater Toronto area, other areas of the province, and, sometimes nationally or internationally. Our interprofessional health care team has extensive expertise in all aspects of SCI rehabilitation and integration into the community.

Membership < Back Shelly Barnes BN, RN, NSWOC, WOCC(C) Membership

< Back Clinical Nurse Specialist, Corporate Wound/Ostomy Care/Continence North York General Hospital North York General Hospital, Leslie Street, Toronto, ON, Canada Casual View Full Job Description How to Apply How to Apply: Send in your CV and Cover Letter to Britney Butt at Britney.Butt@nygh.on.ca View Full Job Description Job Description As an advanced practice nurse, provides leadership and is responsible for the promotion and enhancement of Wound and Ostomy management in a diverse population across a continuum of developmental stages and various clinical populations. Initiates and participates in professional and organizational activities to improve and advance inter-professional practice in the area of wound and ostomy management. Assumes a leadership role in influencing clinical practice and patient outcomes and collaborates with broader health care team and community partners regarding complex and challenging patient care situations. Integrates research into practice to ensure best practice standards are maintained. Creates, utilizes and/or disseminates new knowledge. You have expert clinical skills in the assessment and management of acute and chronic wounds, as well as ostomy care. You have excellent communication and interpersonal skills, and excellent leadership and collaboration skills. You also have exceptional dialogue and facilitation skills, as well as teaching and learning skills. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. On a practical level, you will: Provide assessment and consultation, to patients/families with complex wound and ostomy needs across all clinical programs Work in partnership with full-time CNS Wound/Ostomy/ program leadership, Pressure Injury Never Event Action Team, Professional Practice to develop, implement and evaluate best practices in wound and ostomy care across the organization Educate health care team members in best practices in the management of wound and ostomy care and collaborate with Clinical Nurse Educators and nursing staff and others to foster the development and expertise of staff and to advance inter-professional practice Lead the development and evaluation of policies, standards of care and clinical services in relation to the assessment and management of wound and ostomy care Engage in scholarly activities, such as presentations and publications Engage in or conduct nursing research and participate in inter-professional research projects as required Requirements/Qualifications Qualifications: Completion of a Master’s Degree in Nursing or Specialty in Wound Healing (Preferred) Completion of Wound Ostomy Continence Education Program (WOC-EP) Preferred Canadian Nurses Association Certified in Wound Ostomy Continence (WOCC(c)) (Preferred) 3 years’ experience in direct wound and ostomy care experience (Required) Current registration from the College of Nurses of Ontario as an RN (Required) Membership in the Registered Nurses Association of Ontario, (Preferred) Company/Organization Description Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Casual position with 8 hour shifts, days, in Corporate Wound/Ostomy Care/Continence. Human Resources Email: hr@nygh.on.ca Telephone: 416-756-6008 Fax: 416-756-6738 PLEASE QUOTE VACANCY # C.c. SHC, Branson Site

< Back Nurse Specialized in Wound, Ostomy and Continence or Skin Wellness Associate Nurse - Stoney Creek CBI Home Health (ON) Limited Partnership 621 Barton St suite 9, Stoney Creek, Hamilton, ON, Canada Part-Time View Full Job Description How to Apply Please apply online: CBI Home Health Careers View Full Job Description Job Description What you will be doing as a Clinic Nurse: With the support of experienced colleagues and nursing leaders, at CBI Health you will be empowered to play a pivotal role to help clients and their families live their best lives in a variety of community settings. Your nursing practice will allow you to focus one on one with your client in their own home or in a local nursing clinic. We value clinical excellence and are dedicated to supporting clinical best practices; in Ontario we are proud to be a designated RNAO Best Practice Spotlight Organization. We offer a full suite of tools and training to make service delivery both safe and effective. A leader in delivering virtual care in home health, our approach incorporates the use of secure technology to effectively connect with your clients and their caregivers when virtual care is the best option. At CBI Health, we’re committed to supporting our team members because we know that when we invest in you, you thrive. And when you thrive, so do our clients and the communities in which we all live and work. We are excited about the contribution you will bring to our team in making this happen! Requirements/Qualifications What you will need to be successful Registered with the College of Nurses of Ontario in good standing Completion wound, ostomy and continence education program, such as Nurse Specialized in Wound, Ostomy and Continence (NSWOC) designation, Advanced Wound certification such as Wound Ostomy and Continence Certified WOCC(C) recognized by the Canadian Nurses Association, International Interprofessional Wound Care Course (IIWCC) or Skin Wellness Associate Nurse (SWAN) Clear vulnerable sector screening Strong verbal and written English communication skills Ability to communicate in French or other languages is considered an asset Ability to work 2-3 days per week All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption Company/Organization Description As part of CBI Health CBI Home Health has been helping Canadians achieve their healthcare goals for more than 50 years. We are one of Canada’s largest homecare and specialized community services provider, operating in more than 800 communities. Every day, we deliver quality care to thousands of Canadians while working with hospitals, governments, funders and other healthcare partners to shape the future of community healthcare.

< Back Clinical Nurse Specialist in Skin and Wound Care Joseph Brant Hospital (JBH) Joseph Brant Hospital, Lakeshore Road, Burlington, ON, Canada Regular Full-Time View Full Job Description How to Apply To be considered for this exciting opportunity please visit the JBH Careers page to apply to posting #203780. We ask that you please include the posting number in the subject line of any email correspondence. No phone calls please. We thank all applicants and only those selected for interview will be contacted. View Full Job Description Job Description RESPONSIBILITIES: Development of internal policies and procedures for wound and skin management. Hospital-wide clinical consultation in wound and skin management. This responsibility includes direct client care and interprofessional team consultation, direction and evaluation of individual care plans for wound and skin care. Collaboration with community providers to ensure the continuum of care for patients awaiting discharge from JBH. Development, delivery and evaluation of wound and skin educational programs to the interprofessional team. This responsibility includes the identification and assessment of educational needs, evaluation of staff performance and provision of performance feedback and counseling where appropriate. Determines the need for procurement and discontinuance of special surface rental beds for all inpatients. Evaluation and budget planning of products for wound and skin care. Participation in JBH committees and regional/community committees, as appropriate, in consultation with the Administrative Program Director. Other duties as assigned. Requirements/Qualifications Applying individuals must have or are working on their MN. Current Registration with the College of Nurses of Ontario. Masters in Wound Healing or Nursing Required 2+ years’ experience working with patients with skin & wound needs Preference will be given to individuals with a NSWOC/WOCC(C) certification or a IIWCC designation. Minimum 5 years’ experience in Medical and/or Surgical Nursing required. Minimum of 3 years’ experience in direct wound care management required. NSWOC qualification or IIWCC would be considered an asset. Experienced in advanced dressings and diabetes foot ulcer care. Adult teaching experience and/or adult education courses required. Demonstrated ability to function effectively in a multidisciplinary team. Demonstrated effective communication skills (both written and verbal). Demonstrated reliable attendance, punctuality and availability. Company/Organization Description ABOUT JOSEPH BRANT HOSPITAL: Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. It is honoured to be recognized as one of Hamilton Niagara’s Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full- and part-time staff and more than 700 volunteers. JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 172 acute inpatient beds, 9 new Operating Rooms and post-anaesthetic care unit to support expanded medical, surgical and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team. JBH inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety and wellbeing of our people. For more information, visit www.josephbranthospital.ca . Joseph Brant Hospital prioritizes the health and wellbeing of our patients, employees, credentialed staff, volunteers and learners. As a condition of employment, all successful candidates are required to provide proof of two COVID‑19 vaccines authorized by Health Canada within 24-48 hours of receiving an offer of employment, or proof of a documented exemption pursuant to the Ontario Human Rights Code. Any information obtained during the recruitment process will be used for employment recruitment only, and not for any other purpose. At Joseph Brant Hospital, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful place for everyone to visit, work and receive care. HR will accommodate any needs under the Ontario Human Right Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should you require accommodation through the application and/or recruitment process, please contact HR for assistance at careers@josephbranthospital.ca or at Ext. 4129 to allow opportunity for appropriate accommodations to be made.

< Back Clinical Coordinator WoundPedia/Project ECHO Ontario Skin and Wound Full-Time, In Person $33-$35/hr; Commensurate with qualifications and experience View Full Job Description How to Apply Please email reneeka@woundpedia.com with CV and cover letter View Full Job Description Job Description The Clinical Coordinator is an integral member of the Project Ontario ECHO Skin and Wound team to ensure that the program is executed efficiently, with excellence and in accordance with the ECHO model. The principal responsibilities include: Providing clinical and management support for weekly ECHO sessions, coordinating the distribution of relevant program information to necessary stakeholders, program communications and marketing, maintaining databases and schedules for ECHO Skin and Wound, attending ECHO sessions to ensure smooth operation, performing cross-functional responsibilities, as required; and performing other duties consistent with the job classification, as assigned. The Clinical Coordinator will be the main lead for the development of four Project ECHO Ontario Skin and Wound Regional Sub-Hubs in Hamilton Niagara, Northwest, Northeast and Mississauga Halton. Additionally, the Clinical Coordinator will assist with mapping ECHO participant wound care teams across Ontario to facilitate interprofessional wound care collaboration within Ontario. Responsibilities: Collaborate with Project ECHO Ontario Skin and Wound/WoundPedia team and other stakeholders to define project goals and success criteria. Assist in the development of comprehensive project plans that outline project scope, objectives, deliverables, timelines, and resources required. Support Project ECHO Ontario Skin and Wound Care Hub Team (faculty) from a clinical perspective, especially related to nursing management and healthcare systems. Provide support for the conduct and scheduling of ECHO weekly videoconference sessions, workshops, conferences and meetings. Provide support for program related projects, as required. Attend ECHO sessions to provide support required for smooth operation. Provide or assist with training and orientation of staff. Contribute to monitoring of the website including content updates and maintenance of the site. Maintains program databases as required. Contributes to marketing and communications such as program brochures, videos, newsletters, web pages. Oversee or assist with events such as conferences and workshops. Assist with completing grant application packages for health research grants. Assist in the production and distribution of educational materials and other components and facilitates delivery of academic courses to Spokes during ECHO Sessions.. Work with health districts and Ontario Health, especially for Limb Preservation strategies – VIPs (Vascular (AHHD), Infection (oral vs systemic antibiotics) and plantar pressure redistribution. Collaborate on projects with partners and stakeholders e.g. IIWCC, Sault College, NSWOCC. Attend key conferences or events to promote Project ECHO/WoundPedia and network with key health care professionals and decision-makers. Collaborate with subject matter experts to ensure the accuracy and relevance of educational content. Monitor project progress, track key milestones, and ensure adherence to timelines. Identify potential risks to the project and develop mitigation strategies. Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Adhere to WoundPedia Policies and Procedures. Complete other tasks as requested. Requirements/Qualifications At minimum, completion of a bachelor’s degree in a healthcare discipline or recognized equivalent. Minimum 2 years related experience in clinical management. Experience with Outlook, Excel, PowerPoint, and Microsoft Word. (Experience with adobe illustrator, publisher and WordPress an asset). Experience working with budget spreadsheets. Demonstrated ability to work proactively and independently while anticipating and prioritizing work. Excellent planning, writing, interpersonal, organizational, time management and communication skills. Ability to maintain confidentiality. Flexible, adaptable, perceptive and able to work independently and as part of a dynamic team. Company/Organization Description WoundPedia is a Canadian not for profit organization, founded by Dr. Gary Sibbald. Our mission is to provide high-quality interprofessional wound care education and to improve patient-centered care and outcomes through knowledge mobilization initiatives. Our goal is to improve skin and wound care nationally and internationally through education, research, knowledge mobilization and building an integrated system of care. Woundpedia’s two main programs are: The International Interprofessional Wound Care Course (IIWCC) is a 9-to-12-month course, offered in partnership with the University of Toronto. The objective is to provide a comprehensive educational experience for wound care specialists (key opinion leader/wound care champion status) and to translate new knowledge into practice. Project ECHO Ontario Skin and Wound based on the ECHO model™ links specialist/ resource team (Hub) with primary care community-based partners (Spokes) to form the Hub and Spokes model. ECHO provides virtual wound care education at no cost in partnership with Queen’s University and Nurses Specializing in Wound Ostomy and Continence Canada (NSWOCC)

< Back Nurse Specialized in Wound, Ostomy and Continence SE Health Mississauga/Halton and surrounding areas Full Time and Part-Time View Full Job Description How to Apply Apply Online Here Contact careers@sehc.com for more information View Full Job Description Job Description POSITION SUMMARY: As a member of the Wound Ostomy Continence (WOC) Team in Mississauga/Halton and surrounding areas, the NSWOC provides specialized holistic assessment and management as an interprofessional team member to meet the needs of individuals/families with ostomies, acute and chronic wounds, and urinary and fecal continence concerns. There are many reasons why you will want to bring your talent to our team: Competitive Compensation. Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, and exclusive perks/discounts available only to SE Health staff. $10000 Sign on bonus (FT) and $5000 sign on bonus ( PT) Develop yourself with SE. We have education bursaries, Tuition Assistance Programs, continuing education, training, and professional development to support your life-long learning Grow your career. SE health is a large national organization with diverse healthcare business lines. You’ll have an opportunity and will be supported to do different types of patient-facing nursing roles in different locations if that is what you’re interested in. Or you can pivot to supporting or leadership positions where you use your nursing skills as a foundation to contribute and make an impact in different ways. Subsidized RNAO memberships RESPONSIBILITIES: Clinical Support and Consultation Perform detailed holistic assessment of clients with wound, ostomy and/or continence related concerns Formulate treatment recommendations in collaboration with the interprofessional team, and develop a plan of care based on the holistic assessment for clients who require wound, ostomy, and/or continence care Evaluate the plan of care, involve the Wound Ostomy Resource Nurse (WORN) and/or K2P Wound Care Resource Nurses (K2P WCRN) in evaluation process as appropriate Provide education and mentorship experiences in order to build wound, ostomy and continence knowledge and capacity within SE Health Provide consultation to care providers within the organization Facilitate the dissemination of wound, ostomy and continence knowledge Coordinates/collaborates with interprofessional team across the continuum of care to reduce duplication of services, client anxiety, and cost Program Development/Leadership Supports quality health care through teaching, mentoring, program development and quality monitoring Optimizes client outcomes through review of Quality Improvement (QI) reports to prioritize need Identify nursing trends and issues related to specialty wound ostomy and continence management Assist in the development of information tools and educational initiatives for care providers Remain updated on current evidence related to wound, ostomy and continence best practices Promote and participate in research-based practice Identify potential research initiatives Promote and participate in research projects. Submit case studies for publication Participate in conferences through poster presentations or oral abstracts. Support WORNs and K2P WCRNs in development of posters and case studies for conference presentation Participates with professional nursing associations to develop and enhance the delivery of health care for Canadians Collaborate in local Home and Community Care Support Services (HCCSS) initiatives/working groups as required. Requirements/Qualifications REQUIREMENTS: Must have completed Nurses Specialized in Wound, Ostomy & Continence Canada (NSWOCC) WOC-EP program (international certification will be considered if approved by NSWOCC), Current and active membership in NSWOC Canada, preferred Must be an RN with current certificate of competence with the College of Nurses of Ontario, Flexibility and a commitment to advancing wound, ostomy, and continence care at SE Health is required, CNA certification credential WOCC(C) preferred, A willingness to participate in further education programs/courses to remain current, Adoption of the SE model for wound care delivery through mentorship of WORN/K2P WCRN, A vehicle and valid driver’s license and a willingness to travel are required, Excellent communication and teaching skills are required, A comprehensive knowledge of community health care is preferred, Demonstrated teaching skills and expertise in preparing effective teaching tools and methods are preferred, if not a willingness to develop in that area, An ability to use computer word processing, power point, email, and source information on the internet is preferred. Company/Organization Description ABOUT US: At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team. In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose. SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience

< Back Communications & Operations Manager Nurses Specialized in Wound, Ostomy & Continence Canada Ottawa, ON, Canada Remote, Full-Time $65,000.00-$85,000.00 per year View Full Job Description How to Apply Apply online at https://www.linkedin.com/jobs/view/4411658065/ View Full Job Description Job Description The Communications & Operations Manager is responsible for the day-to-day execution of NSWOCC’s operations, membership services, communications, and events, ensuring all activities are delivered efficiently, accurately, and with a high standard of professionalism. This role plays a central part in maintaining smooth operations and delivering a consistent, high-quality experience across all organizational touchpoints. Working under the strategic direction and ongoing support of the COO, the role focuses on carrying out key operational, marketing, and administrative priorities with a high degree of professionalism, attention to detail, and reliability. While the COO and volunteer teams will provide guidance, direction, and collaborative support—particularly in areas such as event management and marketing strategy—the Communications & Operations Manager is responsible for executing these initiatives effectively and ensuring timely follow-through. This is an execution-focused position, where success is defined by the ability to translate direction into high-quality outputs and positive experiences for members, patients, partners, and the public. Requirements/Qualifications Position will begin with primarily administrative and operational roles, with the intention of providing digital marketing and more communications support as the role evolves and experience in the organization grows. 1. Operational Execution & Administration Independently manage day-to-day virtual office operations Prepare documents, reports, and internal/external communications Coordinate calendars, meeting agendas, and minutes Maintain organized systems for files, workflows, and reporting Identify and flag opportunities for operational improvements Other duties as assigned 2. Membership Services & Front-Line Experience Act as a primary contact for members, patients, and the public (email and phone) Troubleshoot membership, registration, and database issues Distribute membership and partner lists (monthly and scheduled) Support Membership Core Program initiatives to enhance member benefits, and attend monthly meetings Support the creation and distribution of surveys Perform segmented mail merge campaigns using Outlook, Word, and Excel to send targeted mass communications to members 3. Communications & Digital Marketing Execute marketing and communications activities including the development and scheduling/distribution of: Social media content Email (e-blast) communications via Wix and Mailchimp Maintain and update websites (ongoing) Create and edit digital assets (written, graphic, basic video) Monitor analytics and report on performance biannually for annual and mid-year reports Support the promotion of programs, webinars, and events Assist with the development and delivery of quarterly newsletters using Mailchimp 4. Events, Meetings, and Conference Support Support other staff and volunteer teams in planning and execution of local, regional, and national events, including: Manage registration, attendee data, and reporting accuracy Program development and branded materials Speaker, exhibitor, and sponsor coordination (as directed) Marketing material and promotions, including creating social media assets Attend monthly planning committee meetings Provide on-site registration support (occasional travel required) 5. Data Management & Reporting Manage data across membership, event, and CRM systems Generate reports on membership, events, and marketing performance Qualifications & Skills Exceptional virtual office and remote work capabilities Advanced Microsoft 365 skills (Word, Excel, PowerPoint, Outlook), including: Mail merging and document automation Strong Excel skills, including the ability to work with raw data, create pivot tables and pivot charts, and generate clear, actionable reports Strong experience with Zoom, Microsoft Teams, SurveyMonkey; CRM and email marketing platforms including Mailchimp; Social media management tools (e.g., Hootsuite) Familiarity with basic web design and website management (Wix preferred) Knowledge of basic SEO principles, as well as reporting using Google Analytics Strong graphic design skills using Adobe Photoshop or Illutrator (preferred). Note that illustration is not required Strong knowledge of digital and print publications using Adobe InDesign Basic video editing skills (e.g., small edits to webinar recordings) Strong attention to detail, organization, and time management, with a commitment to high-quality execution Excellent oral and written communication and interpersonal skills, with a professional and service-oriented approach Self-directed, reliable, and responsive, with the ability to take initiative and ownership and follow through on responsibilities Entrepreneurial, adaptable, and solutions-oriented; able to pivot quickly to changing priorities and new initiatives Comfortable working in a primarily virtual environment, with occasional in-person event support Work collaboratively with leadership, members, patients, volunteers, and partners Desire to gradually increase involvement in strategic discussions as familiarity grows Company/Organization Description Nurses Specialized in Wound, Ostomy and Continence Canada (NSWOCC) is a registered charity representing over 600 specialized nurses and 1,600 members committed to advancing high standards in patient care. The organization provides national leadership in wound, ostomy, and continence nursing through education, research, and policy advocacy. NSWOCC fosters a unified voice for its members, offering a platform to support each other and influence healthcare decisions. The association is dedicated to promoting excellence in specialized nursing care and improving healthcare outcomes.

NSWOCC Industry Advisory Committee (NIAC) Co-Chair < Back Marianne MacMillan-Stacey NSWOCC Industry Advisory Committee (NIAC) Co-Chair