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Clinical Specialist (Continence Care)

Coloplast Canada


Job Description

Reporting to the Clinical Specialist - Ostomy, you will be responsible for providing clinical advisory needs and applying our clinical message on behalf of Coloplast with customers and within our sales and marketing team.  As a registered nurse, ideally specialized in Continence, this individual provides clinical expertise in the areas of continence care.

Activities include clinical education & skills development for internal and external customers, providing clinical expertise related to Coloplast marketing initiatives and serving as a regionally focused clinical resource to the organization.

Major Areas of Accountability:

Represent Coloplast as a clinical expert

  • Maintain professional credentials and education to maintain status as a clinical expert through board certification as a nurse.

  • Develop in conjunction with marketing and deliver educational programs to a diverse group of internal and external customers. These may be live, web-based, on-demand or on-line programs.

  • Attend approved national and regional conferences and tradeshows as a Coloplast representative, interacting with key customers and attending scientific programs.  Report back to senior leadership/training key clinical learnings and opportunities.

  • Develop and maintain relationships with industry Key Opinion Leaders (KOLs).  This includes developing KOLs to speak on behalf of Coloplast and enlisting their help with Coloplast committee sessions.  Gaining feedback for new potential products.

  • Creates content for Coloplast Professional our external education platform for clinicians (quarterly projects.)

  • Act as a clinical liaison to Consumer Care department and sales force to handle clinical use of product issues – “Ask the Expert.”  Develop and execute trainings at the meetings.

  • Contribute articles for professional and end user publications.

Marketing program development

  • Collaborate on Marketing initiatives to develop, in conjunction with marketing, clinical education for internal and external customers.

  • Support and train Coloplast employees on the use of clinical evidence to support the brand message of the business areas.

Sales team support

  • Align educational resources with key sales initiatives of the business unit.

  • Maximize individual clinical resources and energies towards overall success of business units.

  • Provide clinical support for key account strategic planning and educational initiatives.

  • Own and execute clinical material for onboarding of all new hires.


Essential Qualifications:

  • Registered Nurse with a Bachelor’s Degree

  • Strongly Preferred NSWOC/WOCC certification along with CNA

  • 5+ years experience in a clinical setting working with patients and/or end users

  • Previous medical industry experience an asset

  • Domestic travel required up to 30% - 40% annually

Preferred Qualifications:

  • Based in Canada with willingness to travel initially once per month to Alberta

  • Effective written and presentation skills

  • Ability to read, analyze and interpret clinical publications

  • Proven success with organization and time management skills

  • Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint

  • Ability to tailor training and education to serve many audiences

  • High attention to detail and follow-through

  • Previous project management experience preferred

  • Flexible with the ability to prioritize multiple tasks to support marketing and sales needs

  • Self-starter

Company/Organization Description

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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